Company Profile & Service Introduction

Subject: Introducing NIO Travels & Tours – Your Trusted Travel Partner

Dear Partner,

I hope this letter finds you well. It is with great enthusiasm that we introduce NIO Travels & Tours (Pvt) Ltd., a premier travel and tour operator with over 25 years of expertise. Established in 1998, we have been providing exceptional travel experiences to customers worldwide, offering high-quality services tailored to the needs of diverse travelers.

Our Journey & Market Focus
Prior to the COVID-19 pandemic, we specialized in Europe tours. However, in response to the evolving market trends, we have now shifted our focus to Asian destinations, with a strong emphasis on the Indian travel market. This strategic move allows us to offer well-curated travel experiences that cater to the specific needs of Indian travelers.

Our Specialized Travel Services
At NIO Travels & Tours, we provide a range of tailor-made travel solutions, ensuring comfort, convenience, and unforgettable experiences:

✔ MICE (Meetings, Incentives, Conferences, and Exhibitions) Tours – Business travel solutions for corporate clients.
✔ Destination Weddings & Honeymoon Packages – Exclusive wedding and romantic getaway arrangements.
✔ Sports Tourism – Custom travel packages for sporting events and training camps.
✔ Ramayana Tours – Pilgrimage packages covering sacred sites.
✔ Group Tours – Custom itineraries for families, corporate groups, and friends.
✔ Ladies-Only Tours – Safe and exciting travel experiences for women.
✔ Educational & Study Tours – Academic and cultural exploration for students.
✔ Customized Itineraries – Fully personalized travel plans based on individual preferences.

Why Choose NIO Travels & Tours?
Unmatched Experience – Over two decades of expertise in the travel industry.
Personalized Service – Every itinerary is designed to meet clients’ specific preferences.
Quality & Comfort – Premium accommodations, reliable transport, and seamless operations.
Competitive Pricing – High-value travel packages at cost-effective rates.
Trusted Network – Strong partnerships with international and local travel providers.
24/7 Customer Assistance – Prompt and professional customer service within 24 hours.

Payment Methods
We offer flexible payment options for our clients’ convenience:
✅ Online Bank Transfer (Secure & Instant)
✅ On Arrival Cash Payments – Accepted in INR, USD, and LKR
✅ Card Payments – Subject to a 3% service fee
✅ Payment Gateway Transactions – Secure online payments (Subject to 3% gateway charge)

For advance bookings, we require a 50% deposit, with the remaining 50% payable on arrival.

Business Hours & Response Methods
Our offices operate during the following hours:

Monday – Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

We ensure fast responses to inquiries via:
📧 Email: niotravelsandtours@gmail.com
📲 WhatsApp: +94 766 717 566
📍 Local Representative (Delhi Office): Available for direct communication and assistance.

For any further inquiries or collaborations, please feel free to contact us. We look forward to providing exceptional travel experiences and building a lasting relationship with you.

Best regards,
Nuwan Athapattu
Director – NIO Travels and Tours (Pvt) Ltd
No 6/1 National Housing Scheme Kiribathgoda Sri Lanka
Tel: (+94) 76 671 7566 ,(+94)11 2 993 999
Email: niotravelsandtours@gmail.com
Website: www.niotravelsandtours.com